This can be done up to 60 days before your fixed rate plan contract is set to expire.
Direct energy contact info alberta.
Log into your direct energy online account manager with your user name and password.
You can contact direct energy via social media at facebook and twitter.
Thanks for choosing direct energy in alberta.
We offer a variety of alberta natural gas and electricity plans that could be perfect for your family s energy needs.
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If you couldn t locate the appropriate question or the answer you needed in the faq section we can still help.
Reach out to us over the phone e mail or social media to get the assistance you need.
The list of links below provides phone numbers you can call for other customer service needs including residential and business service with direct energy and reporting a power emergency in your area.
At direct energy we make you alberta bill payment simple.
Energy in alberta should not come in a one size fits all solution and that s why we have fixed rate energy plans to match every unique home.
Direct energy will contact you by mail email and or via online account manager messaging when you are eligible for renewal.
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Customer service representatives can answer your questions on both those social networks from 8am to 5pm cst monday through friday.
This page serves as the hub for all of our online customer care resources.