If the mat size is correct proceed to step 3.
Didn t load mat cricut.
If this does not help proceed to 4.
My mat is crooked when loaded into my cricut machine.
Press the unload mat button and then press the load mat button.
If this does not help proceed to 5.
Per cricut that is okay.
Are you having this issue with multiple projects.
Firmware update cricut explore and maker machines.
If the mat is lined up with the guides when loading but still loads crookedly proceed to step 4.
Ensure the mat is lined up with the guides on the machine and the edge of the mat is under the roller bar when you get ready to load it.
Smart set dial is not working.
For information on using card mat visit card mat 101.
If the issue only occurs with one particular project you will need to re create the project.
Press the reset all button to clear all commands and then press the load mat button again.
My explore machine pauses or stops when cutting writing or scoring my project.
Select the right setting for your material.
Position the mat underneath the mat guides on your cricut machine.
Select your cricut joy machine from the connect machine drop down.
Keeping mat pushed firmly against rollers press the load unload button.
The cricut may think that the mat is already loaded in the machine.
This video will walk you through how to put your paper on your mat and load it into your cricut.
If the issue occurs with multiple projects proceed to step 2.
Select your mat type in design space then select continue.
Verify that you are using the correct mat size for your machine.
If the design space canvas will not load if there is just a spinning circle on your screen follow the steps below to troubleshoot the issue.
Be careful on 5 per cricut that adhesive can gunk up the machine collects on the rollers and can cause issues and even void your warranty.
Place your material on the adhesive area of the mat aligning it with the upper left corner.
Ensure there is enough space for the mat to run all the way through the machine.
Cricut machine roller bars are not moving.